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E-Commerce Enterprise (9) |
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Email List Manager 2.x (10) |
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E-Commerce Enterprise - View Online (HTML) Documentation
You can view documentation for our E-Commerce Enterprise application at the following link
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We are not receiving email confirmations of orders received in our store
Please ensure you have a valid store administrator email address entered into your store, which is where the order confirmation is sent to
From...
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How do I export a subscriber list to csv file?
From the View lists screen click the yellow arrow beside the list you wish to export subscribers from and this will reveal additional actions one of...
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Importing a csv or exporting to a csv is failing for our installation
Ensure you have set the correct file path to the import directory in the Site Defaults > Edit Globals page
Ensure you have cffile tag...
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I cannot send out messages and get an error when attempting to send a broadcast
SYMPTOMS
When attempting to send a message in Email List Manager (version 2.x) it is not sent and an error is thrown.
Error constructing message...
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corrupt table Coldfusion error received when access E-Commerce Enterprise administration
SYMPTOMS
When attempting to access E-Commerce Enterprise Administration you receive a Coldfusion error "corrupt table"
CAUSE
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When someone clicks the unsubscribe link in a broadcast message a blank page is displayed
SYMPTOMS
When someone clicks the unsubscribe link in a broadcast message a blank page is displayed
CAUSE
The file that handles the unsubscribe...
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I am getting an error when I try to "Browse server" from the WYSIWYG (FckEditor) in browser editor
The upload/browse server feature in the browser editor is disabled and not supported due to you being able to reference and use images from any...
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Bounce management does not appear to be recording any bounces, even though I am sure there is invalid email addresses on my list
SYMPTOMS
When you choose to process your bounced messages no subscribers are being flagged as bounced.
CAUSE
When you choose the manual get mail...
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When testing your Linkpoint/YourPay payment gateway setup your transaction result fails
SYMPTOMS
When testing your Linkpoint/YourPay payment gateway setup your transaction result is FAILED.
R_ERROR
SGS-020005: Error (Merchant...
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